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Cisco Bug: CSCus77154 - Jabber for Windows 9.7 Registers Dual Mode for iPhone device type.

Last Modified

Feb 19, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0) 9.7(1) 9.7(2) 9.7(3) 9.7(4) 9.7(5)

Description (partial)

Symptom:
When using Jabber for Windows 9.7, if users do not have a Client service framework device, and only a Cisco Dual Mode for iPhone, Jabber will register the iphone device.

This causes issues when users actually have an iPhone device.  Both clients will fight for the device registration.6

Conditions:
1) Jabber for Windows 9.7 only.  (not reproducible on 10.x)
2) User has only a TCT / iPhone device associated to them.
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Bug Details Include

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