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Cisco Bug: CSCus75821 - 8945 Phone not playing audio when sent RTP stream

Last Modified

Aug 19, 2015

Products (34)

  • Cisco Unified IP Phone 6900 Series
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7911G
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Known Affected Releases


Description (partial)

Phone does not play any audio over the speaker or handset when it is sent an RTP stream to play audio

This  happens when the application sends an IP Phone Services request to any 8945 or 8941 phone to receive RTP stream from one source and then transmit RTP stream to another source.

Here is an example:
ExecuteItem Priority="0" URL="RTPRx:"/
ExecuteItem Priority="0" URL="RTPTx:"/
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