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Cisco Bug: CSCus73558 - MCU reboot - h239_arbiter_set_provider

Last Modified

Aug 11, 2017

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
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Known Affected Releases

4.5(1.55)

Description (partial)

Symptom:
In rare circumstances a TelePresence MCU may unexpectedly reboot when a conference is deleted or ended at the same time as content is being sent in the conference.

Conditions:
It occurs when a conference is deleted or ended via the API or the web interface whilst an endpoint in that conference was still sharing content over H.323 or SIP. The content mode for the conference must be Transcoded or Hybrid. There must be an endpoint connected that the MCU is unable to send content to due to a capability/resolution mismatch.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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