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Cisco Bug: CSCus73428 - TSV import fails with batch for "Endpoints w/o Associated Users" report

Last Modified

Jul 14, 2015

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
1. Export the phones without an user associated and generate the TSV file. Import that same file after modifying the NewUserID column with the desired Pseudo user results in "Unknown Error"

2. Populate the Service Area field (which doesn't get populated with the export), and then importing the same file results in the following error: "Phone Type is a key attribute which is missing in your data file for Product (Phone) : Sequence Number (0)"

Conditions:
Trying to import phones using a TSV file generated from the "Endpoints Without Associated Users" report.
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