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Cisco Bug: CSCus70577 - Provider Administrator does not Display Customers in UserManagement Page

Last Modified

Apr 22, 2015

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
1)The user ?india_C_admin? is synced from LDAP to CUCDM at the Provider level with ?stbSelfService? role. 
2)Then the user ?india_C_admin? is assigned ?stbProviderAdministrator? Role and click on Save. Once the job is successful the HCMF would trigger a job for provisioning the user in PCA. 
3)When we go to PCA Administration  User Management page we can see that the user ?india_C_admin? shows an empty column for Customer(s)

Conditions:
When a user is created from NBI and assigned "ALL-CUSTOMERS" , then the customer column shows empty instead of all customers.
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