Cisco Bug: CSCus68863 - CUE crashes intermittently with "Deadlock Threshold exceeded"
Nov 14, 2016
- Cisco Unity Express
Known Affected Releases
Symptom: Cisco Unity Express (CUE) voicemail module will randomly crash or might become unresponsive with the following error in the messages.log file: ERROR ccn SubsystemSip DBUG DEADLOCK_THRESH_EXCEEDED:Deadlock threshold exceeded Conditions: Observed on CUE software versions 8.5.1 and 8.6.4. CUE can be either integrated with a Cisco Unified Communications Manager Express (CME) system or a Cisco Unified Communications Manager (CUCM) cluster.
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Bug Details Include
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