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Cisco Bug: CSCus68142 - 'Extension Mobility has stopped' messaged displayed upon Remote Log out

Last Modified

Feb 01, 2017

Products (1)

  • Cisco DX Series

Known Affected Releases


Description (partial)

On Initiating Remote logout or from cucm perform save -> Apply config -> Reset -> Restart  "Extension Mobility has stopped" message is displayed on endpoint

Enable EM/MU on endpoint, Login with EM user
Initiate Remote Logout or from cucm perform save -> Apply config -> Reset -> Restart from cucm for the respective endpoint on which EM user is logged in.
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