Guest

Preview Tool

Cisco Bug: CSCus66913 - Android: Fields in the Online Contact details are displayed as N/A

Last Modified

Jun 01, 2017

Products (1)

  • Cisco IP Interoperability and Collaboration System

Known Affected Releases

4.9(0.7)

Description (partial)

Symptom:
Contact details show N/A field for Location and Talkline intermittently

Conditions:
1. Login to Android CIC from different devices as User-1, User-2 and so on.

2. Enable Google location services on all devices as well as GPS location Mapping in the CIC settings

3. Navigate to contacts. Online contacts are displayed in the list with Green icon to indicate their active status

4. Select any online contact to view the details

Client type, Location and Talkline fields are sometimes N/a.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.