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Cisco Bug: CSCus66889 - Wrapup restore fails OpenLDAP can import max characters

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

8.5(3)

Description (partial)

Symptom:
OpenLdap has a limitation with the maxim characters which is 8191.

So when Wrapup data is backed up and them imported, if you have more characters then 8191, the rest of the wrap up data has to be entered manually.

Conditions:
CAD backup on 8.5
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