Preview Tool

Cisco Bug: CSCus65464 - Show garble code on join page of personal meeting room

Last Modified

May 14, 2015

Products (1)

  • Cisco WebEx Meetings

Known Affected Releases


Description (partial)

When Microsoft Internet Explorer renders an HTML page, it may use the wrong character set. Internet Explorer may do this even though the correct character set is specified by a META tag in the HTML page. 

For example, Internet Explorer may render a Japanese HTML page by using the Shift-JIS character set even when UTF-8 is specified by the following META tag in the HTML page:

This issue may occur if one or more or the following conditions are true:
The Auto-Select setting is enabled in Internet Explorer. This setting helps Internet Explorer determine the codepage that is used for the HTML page.
The System Locale setting differs from the character set that is specified in the META tag.
The META tag that specifies the character set is not in the first chunk of HTML data that is parsed by MSHTML. Typically, this means that the tag is located somewhere after the first 256 bytes of data on through the remainder of the first 4 KB of data.
The server is a slow system, or the server breaks the first part of the HTTP response so that the response does not contain the META tag. This issue may occur if you enable chunked encoding.
When Internet Explorer passes the initial chunk to be parsed to the IMultiLanguage::ConvertStringToUnicode method, Internet Explorer cannot perform the conversion.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.