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Cisco Bug: CSCus63613 - SPM Gsync failures and standby sup reset due to Fatal System Error

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Nexus 9000 Series Switches

Known Affected Releases


Description (partial)

When a user reloads the active supervisor, the standby supervisor also reloads. During the reload process, the Service Policy Manager (SPM) cannot send data to the standby supervisor. A syslog is observed, notifying the active supervisor that the Service Policy Manager (SPM) has not successfully updated its data base to the standby supervisor. The active supervisor reloads the standby supervisor again, and the standby supervisor eventually reaches a good standby state.

A syslog is seen
%LIBSYSMGR-2-GSYNC_RSPFAILED: Unable to respond to System Manager's global sync request for service "spm" (PID 13212): Bad address (14).
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