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Cisco Bug: CSCus63557 - PCD migration failing while looking for UFF directory in NAT environment

Last Modified

Feb 11, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5)

Description (partial)

Symptom:
For example: 1.1.1.1 is being NATted to 2.2.2.2

On CUCM, in file get activelog tomcat/logs/platform-api/log4j/*  we see following:

2015-01-23 23:53:26,897 INFO  [CreateUffDbImportExportThread] manager.LocalProcessManager.parseResults - Std error = [/usr/sbin/setenforce:  setenforce() failed
adminsftp@10.4.99.213:/export/UFF/cluster-1.1.1.1/node-2.2.2.2/dataexport: No such file or directory]
2015-01-23 23:53:26,897 INFO  [CreateUffDbImportExportThread] manager.LocalProcessManager.getStatus - Command [/usr/bin/sudo /usr/local/platform/bin/uff_db_import_export -u adminsftp -h 10.4.99.213 -d /export/UFF/cluster-1.1.1.1/node-2.2.2.2/dataexport -l /mnt/uff_db_import_export -t import] has completed
2015-01-23 23:53:26,897 INFO  [CreateUffDbImportExportThread] manager.LocalProcessManager.parseResults - Return value = [13]
2015-01-23 23:53:26,897 INFO  [CreateUffDbImportExportThread] manager.LocalProcessManager.parseResults - Results file = [null]
2015-01-23 23:53:26,897 INFO  [CreateUffDbImportExportThread] manager.LocalProcessManager.parseResults - Std output = [===

Conditions:
IP addresses are being natted.
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