Guest

Preview Tool

Cisco Bug: CSCus62705 - J4A | Auto Sign-in set as OFF does not take effect without signing in

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Login to Jabber for Android client with the Automatic Sign-in set as ON. Now perform the below steps.

a)     Sign out from the Jabber client. Now the login page will be shown.
b)	Set Automatic Signin as OFF
c)	Kill App by sliding it off from the Open App list
d)	Open the Jabber for Android application again
 
Now automatic sign in happens in Jabber client although the Automatic Sign-in was set as OFF.

Conditions:
- Jabber for Android 10.5.2

- Any supported / non-supported Android Smartphone

- The following sequence of steps should be performed.

a)     Sign out from the Jabber client. Now the login page will be shown.
b)	Set Automatic Signin as OFF
c)	Kill App by sliding it off from the Open App list
d)	Open the Jabber for Android application again


-	If  we kill the app from Settings --> App page, then the issue does not happen.
-	Same behaviour is observed in both supported and non-supported phones
-	If we follow the below steps, then the issue does not occur

a)	Logout
b)	Set Automatic Signin as OFF
c)	Login again
d)	Log out
e)	Kill the App
f)	Open App
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.