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Cisco Bug: CSCus62385 - DOC: Direct upgrade is not supported from 7.1.5 to 10.x

Last Modified

Jun 05, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Direct upgrade(7.1.5-> 10.x) is not supported, but the following document mentioned it supported.

We have determined that all of the 10x Compatibility Matrices should be modified as follows:

Replace the Heading titled Direct upgrade using DMA with Supported.  Consult the CUCM Upgrade Guide for details

In the section Supported.  Consult the CUCM Upgrade Guide for details add all of the 6x, 7x, 8.0x, and 8.5x versions currently listed in the Direct Upgrade section.  Delete these same entries from the Direct Upgrade section.

6x, 7x

Related Community Discussions

CUCM upgrade from 6.1.3 to version 10.5.2 issue
Dear Experts, I am upgrading CUCM from version to version 10.5.2. First I did physical to VM conversion by taking backup and restore to new CUCM installed over VMware. Since there is no direct upgrade path, I upgrade the CUCM to version after that I upgrade to version, but it failed twice. I tried to upgrade to version it gave me success and I need only to switch version. when I check my active and inactive partition, it gave me the below ...
Latest activity: Jul 02, 2015
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