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Cisco Bug: CSCus62385 - DOC: Direct upgrade is not supported from 7.1.5 to 10.x

Last Modified

Jul 06, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5)

Description (partial)

Symptom:
Direct upgrade(7.1.5-> 10.x) is not supported, but the following document mentioned it supported.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_01.html#CUCM_TP_C59A16E4_00


We have determined that all of the 10x Compatibility Matrices should be modified as follows:

Replace the Heading titled Direct upgrade using DMA with Supported.  Consult the CUCM Upgrade Guide for details

In the section Supported.  Consult the CUCM Upgrade Guide for details add all of the 6x, 7x, 8.0x, and 8.5x versions currently listed in the Direct Upgrade section.  Delete these same entries from the Direct Upgrade section.

Conditions:
6x, 7x
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