Guest

Preview Tool

Cisco Bug: CSCus62385 - DOC: Direct upgrade is not supported from 7.1.5 to 10.x

Last Modified

Jun 05, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5)

Description (partial)

Symptom:
Direct upgrade(7.1.5-> 10.x) is not supported, but the following document mentioned it supported.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_01.html#CUCM_TP_C59A16E4_00


We have determined that all of the 10x Compatibility Matrices should be modified as follows:

Replace the Heading titled Direct upgrade using DMA with Supported.  Consult the CUCM Upgrade Guide for details

In the section Supported.  Consult the CUCM Upgrade Guide for details add all of the 6x, 7x, 8.0x, and 8.5x versions currently listed in the Direct Upgrade section.  Delete these same entries from the Direct Upgrade section.

Conditions:
6x, 7x

Related Community Discussions

CUCM upgrade from 6.1.3 to version 10.5.2 issue
Dear Experts, I am upgrading CUCM from version 6.1.3.3000-1 to version 10.5.2. First I did physical to VM conversion by taking backup and restore to new CUCM installed over VMware. Since there is no direct upgrade path, I upgrade the CUCM to version 6.1.4.2000-2. after that I upgrade to version 10.5.2.10000-5, but it failed twice. I tried to upgrade to version 10.5.1.10000-7. it gave me success and I need only to switch version. when I check my active and inactive partition, it gave me the below ...
Latest activity: Jul 02, 2015
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.