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Cisco Bug: CSCus61706 - ccm core due to ata sending Out of order RESUME in t38 reinvite

Last Modified

Aug 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 10.5(1.10000.7) 10.5(2.10000.5) 7.1(5.10000.12) 8.6(1.10000.43) 8.6(1.20000.1) 8.6(2.10000.30) 8.6(2.20000.2) 9.0(1.10000.37) 9.1(1.10000.11) 9.1(1.20000.5) 9.1(2.10000.28)

Description (partial)

Symptom:
ccm core with backtrace similar to:
====================================
backtrace - CUCM
===================================
#0  0x091c74d8 in SIPCdpc::processCallInfoHeaderforLocation (this=0xd6fc7348, containerWrapper=0xd7a625f8) at ProcessSIPCdpc.cpp:37415
#1  0x091ce514 in SIPCdpc::decideSendCcNotifyInd (this=0xd6fc7348, fIdentityParseResult=IDENTITY_PARSE_RPID_NO_ERROR, containerWrapper=0xd7a625f8, connectedData=..., mlppChanged=false, ccNotifyInd=...) at ProcessSIPCdpc.cpp:19972
#2  0x09226a43 in SIPCdpc::handleReqOffer (this=0xd6fc7348, signal=..., reportFocusChangeInCcNotify=false, reportGwRecStatus=false, reportDevNameStatus=false) at ProcessSIPCdpc.cpp:18676
#3  0x092288b4 in SIPCdpc::active_SIPReqOffer (this=0xd6fc7348, s=...) at ProcessSIPCdpc.cpp:9062
#4  0x09dbb7df in SdlProcessBase::inputSignal (this=0xd6fc7348, rSignal=0xd269ed70, traceType=SdlSystemLog::SignalRouterThread, highPriority=0, normalPriority=0, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:406
#5  0x09dc01c6 in SdlRouter::callProcess (this=0xd999af8, _sdlSignal=0xd269ed70, _deleteSignal=@0xe34102ff, _traceType=SdlSystemLog::SignalRouterThread, _hp=0, _np=0, _lp=0, _vlp=0, _lzp=0, _dbp=0) at SdlRouter.cpp:257
#6  0x09dc0470 in SdlRouter::scheduler (this=0xd999af8) at SdlRouter.cpp:164
#7  0x09dc096f in SdlRouter::schedulerInit (sdlRouter=0xd999af8) at SdlRouter.cpp:107
#8  0xf691cb39 in start_thread () from /lib/libpthread.so.0
#9  0xf6a1dd6e in clone () from /lib/libc.so.6

Conditions:
Topology:
Sip line -->cucm ---> SIP trunk

Call establishes audio, then SIP line sends out a re-invite(with Resume in CallInfo Header) in an attempt to change the call info. After     
the 100 is returned to SIP line CCM cores.

Call-Info: <urn:x-cisco-remotecc:resume
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