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Cisco Bug: CSCus61289 - Cisco XCP Router service wont start due to bad internal configuration

Last Modified

Dec 10, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases


Description (partial)

Cisco XCP Router service fails to start.

The issue is caused by duplicate jabberd-port <xi:include> elements in /usr/local/xcp/etc/jabber.xml file.

This issue can only occur on an IM&P server with version 10.5.2 which is full mesh interclustered with at least 2 other IM&P servers any version.
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