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Cisco Bug: CSCus60962 - ESAM communication with POIS not working after startup

Last Modified

Dec 31, 2016

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases

14.0.0

Description (partial)

Symptom:
The ESAM communication with the POIS server is not working, an 'ESAM HTTPD Problem' alarm is reported with reason 'Internal webserver port 49151 is in use'. For incoming CUE that should be forwarded to the POIS, a 'Service ESAM Processing Problem' alarm with reason 'Internal ESAM Script Error' is reported.

Conditions:
This very rarely happens after reboot.
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