Cisco Bug: CSCus60431 - Supervisor Desktop - Realtime status tool kit is not working
Aug 18, 2017
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.5(1) 10.5(2) 11.0(1)
Symptom: Supervisor Desktop- Realtime Status toolkit is not showing the Status of the Agents. Conditions: Logout all supervisor Agents. Stop ctios server and cti server. Start cti server and ctios server. Log in supervisor agent.
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Bug Details Include
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