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Cisco Bug: CSCus57373 - 8x to 9x upgrades broken due to incorrect reference of phone XML rule

Last Modified

Apr 21, 2018

Products (33)

  • Cisco IP Phone 7800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
L2 upgrade fails.

Conditions:
Any 851ES from 8.5.1.17132-1 through 8.5.1.17134-2 upgrading to 8.6.2.10000-30 through 8.6.2.24102-1 or to 
9.1.2.10000-28 through 9.1.2.11011-1

Any 862es from 8.6.2.26149-1 through 8.6.2.26155-2 upgrading to 9.1.2.10000-28 through 9.1.2.11011-1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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