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Cisco Bug: CSCus57163 - G-Guard and Hitachi display is not coming out of standby mode

Last Modified

Aug 22, 2015

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

6.3.x 7.3.0

Description (partial)

Symptom:
When G-Guard or Hitachi monitor is used, it's not coming out of standby on it's own. Need to restart the display manually.

Conditions:
When codec goes to standby, after some time display goes to standby as well.  When display screen is off, if call comes in, it rings the codec. But display remains on standby.
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