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Cisco Bug: CSCus55618 - Users are stuck in pre-posture state for a long time

Last Modified

Sep 03, 2016

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.3(105.318) 1.4(0.170) 1.5(0.136)

Description (partial)

Symptom:
After upgrading ISE to 1.3, users downloading NAC Agent through client provisioning will be stuck in pre posture state for a long time.

Conditions:
When a client provisioning rule has a NACAgentConfig Profile attached to them.

For rules not having a reference to NAC Agent Config profile attached to them this works fine.

This is not seen for users which have the NAC Agent already installed and who have latest NAC Agent Config profile downloaded.

Applicable to users with NAC Agent installed but having an outdated NAC Agent Config Profile, or when Administrator pushes new config changes to an existing distribution of NAC Agents.
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