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Cisco Bug: CSCus52429 - TES 6.1 Client Manager SSL fails to connect to master with handshake err

Last Modified

Jan 26, 2017

Products (20)

  • Cisco Workload Automation
  • Cisco Tidal Enterprise Adapter for Oracle Database
  • Cisco Tidal Enterprise Adapter for Oracle E-Business Suite
  • Cisco Tidal Enterprise Scheduler 6.2
  • Cisco Tidal Enterprise Adapter for SAS
  • Cisco Tidal Enterprise Adapter for Web Services
  • Cisco Tidal Enterprise Adapter for VMware
  • Cisco Tidal Enterprise Adapter for Informatica
  • Cisco Tidal Enterprise Adapter for Cognos
  • Cisco Tidal Enterprise Adapter for SAP
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Known Affected Releases

6.1.0 6.2.1

Description (partial)

Symptom:
Java error

01/15 19:30:26:492[903:ActiveMQ Transport: ssl://rgardne2-ws.cisco.com/10.116.90.165:6215]: (mem=3436916824/4116709376) CommonsLogger: ActiveMQConnection - Async exception with no exception listener: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
01/15 19:30:26:492[82:ClientNode Timer]: (mem=3436916824/4116709376) CommonsLogger: TcpTransport - Stopping transport ssl://rgardne2-ws.cisco.com/10.116.90.165:6215
01/15 19:30:26:492[903:ActiveMQ Transport: ssl://rgardne2-ws.cisco.com/10.116.90.165:6215]: (mem=3436916792/4116709376) CommonsLogger: Received fatal alert: handshake_failure
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
	at sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at sun.security.ssl.Alerts.getSSLException(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.recvAlert(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.readDataRecord(Unknown Source)
	at sun.security.ssl.AppInputStream.read(Unknown Source)
	at org.apache.activemq.transport.tcp.TcpBufferedInputStream.fill(TcpBufferedInputStream.java:50)
	at org.apache.activemq.transport.tcp.TcpTransport$2.fill(TcpTransport.java:576)
	at org.apache.activemq.transport.tcp.TcpBufferedInputStream.read(TcpBufferedInputStream.java:58)
	at org.apache.activemq.transport.tcp.TcpTransport$2.read(TcpTransport.java:561)
	at java.io.DataInputStream.readInt(Unknown Source)
	at org.apache.activemq.openwire.OpenWireFormat.unmarshal(OpenWireFormat.java:269)
	at org.apache.activemq.transport.tcp.TcpTransport.readCommand(TcpTransport.java:227)
	at org.apache.activemq.transport.tcp.TcpTransport.doRun(TcpTransport.java:219)
	at org.apache.activemq.transport.tcp.TcpTransport.run(TcpTransport.java:202)
	at java.lang.Thread.run(Unknown Source)

Conditions:
Steps to reproduce
1.  Configure Master for SSL Messaging
2.  Start Master and wait for Master initialized
3.  Configure CM for SSL Messaging
4.  Start CM.

The CM will never synchronize and produces the errors for handshake failure.
Master logs show CommonsLogger: TransportConnector - Could not accept connection : javax.net.ssl.SSLHandshakeException: no cipher suites in common
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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