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Cisco Bug: CSCus51677 - Server health and hub icon do not update during CUCM failover

Last Modified

Jul 15, 2016

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
Signed into Jabber whilst the primary CUCM server goes offline 
Failover begins
Mode switching icon in hub continues to show softphone as disconnected, even before failover is successful (which means any calls made in this short window will fail)
The connection status window continues to show the original softphone server as connected - it didn't update to the new server name

Conditions:
see above
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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