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Cisco Bug: CSCus51414 - slice_manager can crash when running show controllers...all

Last Modified

May 13, 2018

Products (3)

  • Cisco Network Convergence System 6000 Series Routers
  • Cisco NCS 6008 - 8-Slot Chassis
  • Cisco IOS XR Software

Known Affected Releases

5.2.1.CE

Description (partial)

While executing CLI command "show controllers" slice_manager process crash and other errors can occur.

RP/0/RP0/CPU0:NCS6K#show controllers tenGigE 0/7/0/0 all
Mon Dec 15 16:08:44.346 JST
Operational data for interface TenGigE0/7/0/0:

State:
     Administrative state: enabled
     Operational state: Up
     LED state: Green On
- snip -

DTE XGXS
   Current Alarm Status:
     XGXS Link is good. No faults detected.
     XGXS Lane Synchronized
PHY XGXS
0/7/ADMIN0:Dec 15 16:09:04.953 JST: cal_logger[3244]: %OS-SYSLOG-6-LOG_INFO : Dumping core /misc/scratch/core/slice_manager_1822.by.6.20141215-160904.sysadmin-vm:0_7.deef1.core.gz
LC/0/7/CPU0:Dec 15 16:08:57.836 JST: npu_driver[210]: %PLATFORM-NPU-3-SW_ERROR : Slice Manager disconnect notification received, Success
Regs Info
0/7/ADMIN0:Dec 15 16:09:05.367 JST: pm[1797]: %INFRA-Process_Manager-3-PROCESS_RESTART : Process slice_manager (IID: 0) restartedRP/0/RP0/CPU0:tkmACS001#show controllers tenGigE 0/7/0/1 all
Mon Dec 15 16:09:04.509 JST
Operational data for interface TenGigE0/7/0/1:

State:
     Administrative state: enabled
     Operational state: Up
     LED state: Unknown

- snip -

2 VLAN UIDB entries
VLAN1   VLAN2      Packet Type Flags      UIDB Result Flags
    0        0          VLAN                  2 VLAN
    0        0               ARPA             2 ARPA

Could not obtain bag for 'internal', internal error: 'Ether' detected the 'warning' condition 'The driver returned the following error': Resource temporarily unavaila

PCS
   Previous PCS Status:
     PCS Rx Link Status was DOWN
     PCS Rx Link was NOT Block Locked

- snip -

SFP+ General Info:
=================

Slice manager is not connected. Cannot retrieve any transceiver information.
DTE XGXS
   Current Alarm Status:
     XGXS Link is good. No faults detected.
     XGXS Lane Synchronized
PHY XGXS
Could not obtain bag for 'regs', internal error: 'Ether' detected the 'warning' condition 'The driver returned the following error': Resource temporarily unavaila

Symptom:
While executing CLI command "show controllers...all" slice_manager process crash and other errors can occur.

RP/0/RP0/CPU0:NCS6K#show controllers tenGigE 0/7/0/0 all
Mon Dec 15 16:08:44.346 JST
Operational data for interface TenGigE0/7/0/0:

State:
     Administrative state: enabled
     Operational state: Up
     LED state: Green On
- snip -

DTE XGXS
   Current Alarm Status:
     XGXS Link is good. No faults detected.
     XGXS Lane Synchronized
PHY XGXS
0/7/ADMIN0:Dec 15 16:09:04.953 JST: cal_logger[3244]: %OS-SYSLOG-6-LOG_INFO : Dumping core /misc/scratch/core/slice_manager_1822.by.6.20141215-160904.sysadmin-vm:0_7.deef1.core.gz
LC/0/7/CPU0:Dec 15 16:08:57.836 JST: npu_driver[210]: %PLATFORM-NPU-3-SW_ERROR : Slice Manager disconnect notification received, Success
Regs Info
0/7/ADMIN0:Dec 15 16:09:05.367 JST: pm[1797]: %INFRA-Process_Manager-3-PROCESS_RESTART : Process slice_manager (IID: 0) restarted


RP/0/RP0/CPU0:tkmACS001#show controllers tenGigE 0/7/0/1 all
Mon Dec 15 16:09:04.509 JST
Operational data for interface TenGigE0/7/0/1:

State:
     Administrative state: enabled
     Operational state: Up
     LED state: Unknown

- snip -

2 VLAN UIDB entries
VLAN1   VLAN2      Packet Type Flags      UIDB Result Flags
    0        0          VLAN                  2 VLAN
    0        0               ARPA             2 ARPA

Could not obtain bag for 'internal', internal error: 'Ether' detected the 'warning' condition 'The driver returned the following error': Resource temporarily unavaila

PCS
   Previous PCS Status:
     PCS Rx Link Status was DOWN
     PCS Rx Link was NOT Block Locked

- snip -

SFP+ General Info:
=================

Slice manager is not connected. Cannot retrieve any transceiver information.
DTE XGXS
   Current Alarm Status:
     XGXS Link is good. No faults detected.
     XGXS Lane Synchronized
PHY XGXS
Could not obtain bag for 'regs', internal error: 'Ether' detected the 'warning' condition 'The driver returned the following error': Resource temporarily unavaila

Conditions:
by executing show controllers all
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