Preview Tool

Cisco Bug: CSCus49991 - Restart Lync, CUCILync changes to "On the Phone" for shared line call

Last Modified

Feb 26, 2015

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.2(5) 9.7(4) 9.7(5) 9.7(6)

Description (partial)

Lync presence changed to "On the Phone" when not expected

Steps to reproduce

- CUCILync in softphone mode
- Deskphone used for call has same line as CSF device
- While on a call using deskphone, restart Lync
- CUCILync will change presence to "ON the Phone"

- CUCILync since it is not in deskphone mode and CSF device is not actively used will not change presence status
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.