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Cisco Bug: CSCus49757 - Jabber Support for recording Unity Connection Video Greetings

Last Modified

Aug 24, 2017

Products (5)

  • Cisco Unity Connection
  • Cisco Unity Connection Locale Installer
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Documentation states that Unity Connection video greetings are supported with Jabber, however when recording greetings resolution is terrible.

Conditions:
Recording video greetings in Unity Connection using Jabber is not supported since it does not support RTCP.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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