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Cisco Bug: CSCus49057 - Fix for BUG CSCur96660 prevents logging in with UPN formatted name.

Last Modified

Feb 23, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

If you use the fix for bug CSCur96660 (installer switch UPN_DISCOVERY_ENABLED=false) then you CANNOT sign in using a userID@domain on the client.

When you attempt to sign in with userID@domain and your password you are sent back to the original single line userID without password prompt.  The client says "failed to locate services".  You must then again sign in without the domain appended.

1) installer switch UPN_DISCOVERY_ENABLED=false
2) username populated as userID@domain
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