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Cisco Bug: CSCus48974 - TC Software - Request for HTTP Feedback De-registration Threshold

Last Modified

Jun 27, 2017

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.2.1

Description (partial)

Symptom:
Upon loss of connectivity to HTTP Feedback servers,  TC Endpoints will de-register configured servers, removing them entirely. 

E.G:

Dec 18 14:40:31.376 ppc appl[2730]: 3523156.53 HTTPFB I: HTTPFeedback failure: '<Protocol failure>'(Couldn't connect to server)
Dec 18 14:40:32.394 ppc appl[2730]: 3523157.55 HTTPFB I: HTTPFeedback failure: '<Protocol failure>'(Couldn't connect to server)
Dec 18 14:40:33.411 ppc appl[2730]: 3523158.57 HTTPFB I: HTTPFeedback failure: '<Protocol failure>'(Couldn't connect to server)
Dec 18 14:40:34.429 ppc appl[2730]: 3523159.58 HTTPFB I: HTTPFeedback failure: '<Protocol failure>'(Couldn't connect to server)
Dec 18 14:40:35.447 ppc appl[2730]: 3523160.60 HTTPFB I: HTTPFeedback failure: '<Protocol failure>'(Couldn't connect to server)
Dec 18 14:40:35.449 ppc appl[2730]: 3523160.60 HTTPFB I: FeedbackHandler::httpError deregistering '1' (3.98.100.35/feedback/). Too many error

Conditions:
Loss of connectivity to HTTP servers configured in the endpoints feedback entries.
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