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Cisco Bug: CSCus48216 - BIB INVITE may send incorrect codec leading to dropped calls

Last Modified

Feb 01, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
Intermittent dropped calls when Built-in Bridge (BIB) feature is enabled on the softphone of Jabber.  This will only happen when/if a RE-INVITE is received for the original call between the initial INVITE for the BIB call, the selected codec used for BIB may be in-correct.  Typically it will select PCMU/8000 (in versions before 10.5) or G.722 (in versions after 10.5)

Conditions:
Jabber 10.5 or earlier using Built-in Bridge feature where RE-INVITES are common
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Bug Details Include

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  • Status
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