Cisco Bug: CSCus47112 - UCCX CUIC roles set to default on synctocuic
May 08, 2018
- Cisco Unified Contact Center Express
- Cisco Unified Contact Center Express 11.0(1)
- Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
- Cisco Unified Contact Center Express 10.6(1)
- Cisco Unified IP Interactive Voice Response (IVR) 10.6(1)
Known Affected Releases
Symptom: Admin can assign roles to users in CUIC and those roles will get removed on 'some' sync event from UCCX. Conditions: UCCX 10.6 and in CUIC roles are assigned to users. When an immediate sync occurs like from the CLI it will cause a reversal of those roles back to default of OFF.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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