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Cisco Bug: CSCus46729 - Expired File Analysis / File reputation key can slow mail processing

Last Modified

Mar 07, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.6-092 9.0.0-448

Description (partial)

Symptom:
Messages are delayed and need a long time within the work queue without any indications on the System status info.
Appliance will show the system status Online, but looks like the mail processing are extremely slow and only few messages per minute get processed.

Conditions:
Email Security Appliance with AsyncOS 8.5.6 or newer.
File Reputation / File Analysis feature enabled on Mail Policy, but feature keys are expired.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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