Preview Tool

Cisco Bug: CSCus44373 - Missing prerequisites on 64-bit Linux causes installer to fail

Last Modified

Nov 15, 2016

Products (1)

  • Cisco Network Registrar

Known Affected Releases


Description (partial)

Upgrading CPNR on 64-bit linux fails with the following error: <br>
The 'dhcp' server failed to upgrade the Network Registrar configuration databases !!! See /opt/nwreg2/local/temp/dhcp_upgrade_status_log for details.
*** Installation Failed - 1 ***

The installation is on a 64-bit version on Linux. Running the command:<br>
<install-path>/bin/dhcp -v
produces the error message "error while loading shared libraries", i.e. the 32-bit compatibility libraries are missing.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.