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Cisco Bug: CSCus44373 - Missing prerequisites on 64-bit Linux causes installer to fail

Last Modified

Nov 15, 2016

Products (1)

  • Cisco Network Registrar

Known Affected Releases

8.1

Description (partial)

Symptom:
Upgrading CPNR on 64-bit linux fails with the following error: <br>
<pre>
The 'dhcp' server failed to upgrade the Network Registrar configuration databases !!! See /opt/nwreg2/local/temp/dhcp_upgrade_status_log for details.
*** Installation Failed - 1 ***
</pre>

Conditions:
The installation is on a 64-bit version on Linux. Running the command:<br>
<install-path>/bin/dhcp -v
<br>
produces the error message "error while loading shared libraries", i.e. the 32-bit compatibility libraries are missing.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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