Guest

Preview Tool

Cisco Bug: CSCus43956 - Enhance request to process data from NP_DEVICE_HWSW.download file at PSS

Last Modified

May 10, 2016

Products (1)

  • Cisco Smart Collector

Known Affected Releases

2.2(0.1.0)

Description (partial)

Symptom:
SNs collected by collector are missing on Smart Portal

Conditions:
Reported SNs are collected only at NP_DEVICE_HWSW.download file, so as per current logic they are not profiled
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.