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Cisco Bug: CSCus43743 - Problem Launching Tools on Administrative Workstation

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
New user is unable to launch Configuration Manager on an Administrative Workstation (AW) client. When a new user clicks the Configuration Manager icon, the Configuration Manager starts to run. A Configuration Manager background appears for a couple of seconds and then stops.

Conditions:
The new user was added to the Config group in Domain Manager.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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