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Cisco Bug: CSCus42665 - Change in samAccountName in AD breaks LDAP sync for that user

Last Modified

May 07, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.11011.1) 10.5(1.11900.10) 10.5(1.11900.13) 10.5(1.11901.1) 10.5(2.10000.5)

Description (partial)

a) The Alias integrated with LDAP directory (whose samAccountName was changed in AD) is marked as Inactive on Unity Connection. The status on User Basics page will show message as: "User has been deleted from the LDAP Directory".

b) The updated samAccountName/alias will be available to import under LDAP Import page.

a) User is Integrated with LDAP Directory
b) Alias/UserId is mapped with samAccountName.
b) samAccountName is changed in AD.
c) Full DirSync is performed to fetch the changes from AD.
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