Cisco Bug: CSCus42665 - Change in samAccountName in AD breaks LDAP sync for that user
Nov 01, 2018
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
10.5(1.11011.1) 10.5(1.11900.10) 10.5(1.11900.13) 10.5(1.11901.1) 10.5(2.10000.5)
Symptom: a) The Alias integrated with LDAP directory (whose samAccountName was changed in AD) is marked as Inactive on Unity Connection. The status on User Basics page will show message as: "User has been deleted from the LDAP Directory". b) The updated samAccountName/alias will be available to import under LDAP Import page. Conditions: a) User is Integrated with LDAP Directory b) Alias/UserId is mapped with samAccountName. b) samAccountName is changed in AD. c) Full DirSync is performed to fetch the changes from AD.
Related Community Discussions
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases