Cisco Bug: CSCus42665 - Change in samAccountName in AD breaks LDAP sync for that user
May 07, 2018
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
10.5(1.11011.1) 10.5(1.11900.10) 10.5(1.11900.13) 10.5(1.11901.1) 10.5(2.10000.5)
Symptom: a) The Alias integrated with LDAP directory (whose samAccountName was changed in AD) is marked as Inactive on Unity Connection. The status on User Basics page will show message as: "User has been deleted from the LDAP Directory". b) The updated samAccountName/alias will be available to import under LDAP Import page. Conditions: a) User is Integrated with LDAP Directory b) Alias/UserId is mapped with samAccountName. b) samAccountName is changed in AD. c) Full DirSync is performed to fetch the changes from AD.
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