Cisco Bug: CSCus41816 - COP to disable warning message while activating finesse for mixed mode.
Oct 21, 2017
- Cisco Unified Contact Center Express
- Cisco Unified Contact Center Express 11.0(1)
- Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
Known Affected Releases
Symptom: While activation finesse we are getting "Unified CCX currently does not support concurrent use of Cisco Agent/Supervisor Desktop and Cisco Finesse. If you are using Cisco Agent/Supervisor Desktop, deactivate Cisco Finesse service." message in mixed mode. Conditions: While activating finesse in using CLI.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
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