Guest

Preview Tool

Cisco Bug: CSCus41598 - CWMS 2.5 Blast dial, same user appear twice as call in and Web user

Last Modified

Nov 11, 2016

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.5.1.29

Description (partial)

Symptom:
CWMS 2.5 Blastdial

If a user starts a Blast dial  (Audio) conference and then starts the corresponding Web conference, he will join as two users hence no correlation between audio and video

Customer require an Option to identify and correlate the connected call ANI with Profiles of the users who (had joined or about to join) Web conferences. 

At present it seems this is done by means of attendee ID, hence identifying by phone number could be termed as a new feature

Conditions:
CWMS 2.5 , Blast dial, Customer starts web conference after Audio
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.