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Cisco Bug: CSCus41130 - Need better logging for module ASIC reset and loss to SUP

Last Modified

Apr 26, 2017

Products (1)

  • Cisco MDS 9000 Series Multilayer Switches

Known Affected Releases

6.2(5)

Description (partial)

Symptom:
Module ASIC reset and host got affected. Module warning got generated. Need better logging and call home generation to notify user of the event.

 %MODULE-4-MOD_WARNING: Module 7 (Serial number: JAE1242XGKX) reported warning due to X-bar Interface ASIC Error in device DEV_LOCAL_SC_ASIC (device error 0xc460024e)
 %CALLHOME-2-EVENT: MODULE_WARNING

Exception log for SUP shows error :
Error Description : Lost sync on fab slot:14 asic:0 port:14 connected to Module-05

module-5#<br>show hardware internal up-xbar all-instances asic-info</br>
Info for chico 0:
inst_num     0
usr_data_p   0xff408000
state        enabled

Info for chico 1:
inst_num     3
usr_data_p   0xff409000
state        enabled

Info for chico 2:
inst_num     4
usr_data_p   0xff40a000
state        reset 

Info for chico 3:
inst_num     5
usr_data_p   0xff40b000
state        reset

Conditions:
Module ASIC reset and host effected.
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