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Cisco Bug: CSCus40711 - Dialer fails to dial outbound calls following system startup

Last Modified

Mar 05, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial) 

Symptom:
Dialer does not function in placing calls. All skill groups show inbound in dialer, even admin script set it to outbound mode.

Conditions:
Known to occur only at system start-up.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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