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Cisco Bug: CSCus40557 - PI - SWIM is bypassing a proxy server when it's accessing to the CCO

Last Modified

Nov 28, 2016

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.1(2) 2.2 2.2(0.0.58)

Description (partial)

Symptom:
SWIM is not able to connect to the cisco.com to get the IOS images list, when PI is behind the proxy server without the access to the Internet.

Following errors are visible in the logs:
[2015-01-07 17:16:11,691] [http-bio-443-exec-3] [service] [ERROR] - IFM_SWIM_EXCEPTION: [java.net.SocketException: Network is unreachable]
[2015-01-07 17:16:11,691] [http-bio-443-exec-3] [service] [ERROR] - Thread Id : [483] : IFM_SWIM_ERROR: [Got CCO errorcom.cisco.ifm.swim.service.exception.IfmSwimCCOException: java.net.SocketException: Network is unreachable]

Example affected page: 
Inventory > Device Management > Software Images > Import
Source cisco.com

Conditions:
Prime Infrastructure 2.x with proxy server configured and no access to the Internet
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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