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Cisco Bug: CSCus40457 - DS384:Crash triggered during updation of indices on Qman portal

Last Modified

Jun 01, 2016

Products (1)

  • Cisco RF Gateway Series

Known Affected Releases


Description (partial)

DS384 card might crash due to the following error: 

Nov 13 20:01:13.329 UTC: %RFGW-6-HEARTBEAT_WARNING: Heartbeat process has failed to receive heartbeats (for 3 consecutive seconds), for linecard 3
Nov 13 20:01:15.329 UTC: %RFGW-3-HEARTBEAT_FATAL: Heartbeat process has failed to receive heartbeats (for 5 consecutive seconds), resetting linecard 3
Nov 13 20:01:15.346 UTC: %C4K_IOSMODPORTMAN-6-MODULEOFFLINE: Module 3 is offline

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