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Cisco Bug: CSCus38728 - Web authentication re-direct authenticated expired

Last Modified

Dec 26, 2015

Products (26)

  • Cisco Aironet 3700 Series
  • Cisco Aironet 1552I Outdoor Access Point
  • Cisco AP802 Integrated Access Point
  • Cisco Aironet 1040 Series Access Point
  • Cisco Aironet 2700e Access Point
  • Cisco Aironet 1600i Access Point
  • Cisco Aironet 2600i Access Point
  • Cisco Aironet 1260 Access Point
  • Cisco Aironet 1700i Access Points
  • Cisco Aironet 2700i Access Point
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Known Affected Releases

15.3(3)JAB

Description (partial)

Symptom:
*****Problem Description*****
1/ when:recently
2/ Any Action before this problem happened:na
3/ CU TS steps after this problem happened:na
4/ Current workaround: na
5/ How Many??1
6/ Platform:  AP3602I
7/ Software:  15.3(3)JAB
8/ Testing browser:  chrome 39.0.2171.95 m/IE10/windows7

When I connect to my test SSID CISCO and I got the authencation page.
I got authentication expired occasionally after I typing into the right username and password.

Test topology:
Client------AP------SW------FW------internet.

Authentication process and error message screen shot as below:
http://www-tac.cisco.com/Teams/ks/c3/getLargeFile.php?srId=632864145&fileName=authentication_expired_process.docx

Debug logs:
http://www-tac.cisco.com/Teams/ks/c3/getLargeFile.php?srId=632864145&fileName=debug-console

Packet capture on client side:
http://www-tac.cisco.com/Teams/ks/c3/getLargeFile.php?srId=632864145&fileName=exipired-capture.pcapng

show tech:
http://www-tac.cisco.com/Teams/ks/c3/getLargeFile.php?srId=632864145&fileName=show%20tech

Conditions:
With internet connection can re-creat this issue.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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