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Cisco Bug: CSCus38450 - 8941 SCCP phone show wrong jitter value in CMR records

Last Modified

Feb 02, 2015

Products (1)

  • Cisco Unified IP Phone 6900 Series

Known Affected Releases

9.4(2) 9.4(2)SR1

Description (partial)

Symptom:
For 8941 SCCP phones incorrect jitter values are being displayed in the CMR records. No issues with 8941 SIP phones.

For example on the phone webpage we see the values as below : 
Average Jitter = 48 
Max Jitter = 50

In the CMR records for the same call the jitter value is = 327

No audio quality issues faced.

Conditions:
calls made to or from 8941 phones
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