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Cisco Bug: CSCus36535 - CIM(EIM/WIM) v.9.0.2: TR Characters Not Properly Shown in Chat

Last Modified

Apr 07, 2017

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

CIM(EIM/WIM) v.9.0.2
Turkish Characters Not Properly Shown in Chat Transcript Reports

1. Create a test chat with Turkish characters. 
2. Run Agent Chat Productivity by Queue Report for the same chat queue and see the chat transcript (Level 4)
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