Guest

Preview Tool

Cisco Bug: CSCus34849 - [INT] VXME crash on Jabber exit/start

Last Modified

Mar 05, 2015

Products (1)

  • Cisco Virtualization Experience Media Engine

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
1.Description
VXME intermittent crashes on Jabber exit and start. Seen on VMware environment using 3.1 View client.

2.Steps to reproduce

1.Have VXME deployed
2.Login to HVD using VMware view client 3.1
3.Start Jabber 10.5.3/10.6
4.Login user and register VXME
5.Exit Jabber and start it again in 5 seconds time frame

Another way bug can be reproduced is by leaving VMware session with Jabber started, re-log to session and exit Jabber.

3.Expected result
No crash should occur 

4.Actual result
VXME crashes and error is displayed, after crash VXME recovers by starting again.

5.Impact to user
Bad user experience.

Conditions:
Environment

VXME 10.5.1062
VXME Utilities 10.6.0.327
Jabber 10.5.3.50819/10.6
VMware server 6.0
VMware view client 3.1
HVD Win7
Client Win8.1 & Win7
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.