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Cisco Bug: CSCus32146 - [ENH] Delete Social Miner Configuration from UCCX

Last Modified

Jul 12, 2018

Products (13)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 11.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
  • Cisco Unified Contact Center Express 10.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.0(1)
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Known Affected Releases

10.0(1) 10.5(1) 10.5(1)SU1 10.6(1) 11.0(1) 11.5(1) 11.6(1)

Description (partial)

Symptom:
Unable to delete Social Miner configuration from UCCX once it has been integrated. Chat Subsystem gets stuck in PARTIAL SERVICE.

Conditions:
UCCX integration with Social Miner
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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