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Cisco Bug: CSCus30879 - TMS do not show serial number of touch pads

Last Modified

Feb 22, 2018

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases


Description (partial)

Customer needs to get the serial number from touch pads for better inventory and contract control. For example our C20s, C40s, and SX20s the touch panel was not bundled with the codec.  Therefore each touch panel for these systems carries a maintenance contract which cannot be viewed from TMS.

TMS running software release 14.5. Many endpoints models (C series, MX series, SX series and EX series all managed by TMS) running different releases.

Related Community Discussions

SX80 TOUCH Serial Number
Hi We can not see Serial Number of Touch 10 (CTS-CTRL-DVX-10+) How can I search S/N?(Web or Telnet..ssh) Thanks always
Latest activity: Jan 06, 2016
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