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Cisco Bug: CSCus29792 - CWMS : NBR not able to play the recording

Last Modified

Feb 20, 2018

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.0.1.302 2.0.1.407 2.0.1.507 2.0.1.611 2.0.1.701 2.0MR2

Description (partial)

Symptom:
When we play the recording created via CWMS using URL or downloaded, we receive a message saying that "The WebEx Network Recording Player plays only Advanced Recording Files (.arf) generated from the Cisco WebEx Meetings Server." and the recording doesn't play back.

Conditions:
CWMS any user deployment running 2.0MR2 or higher version
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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