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Cisco Bug: CSCus29428 - HTTP 500 failure when using API enable Notification on CUC 10.5

Last Modified

Mar 10, 2017

Products (5)

  • Cisco Unity Connection
  • Cisco Unity Connection Locale Installer
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2)

Description (partial)

When provisioning HTML Devices we are receiving the following error. We have been successful doing so on Unity Connection 10.0 but unsuccessful on 10.5.

Error Code:
Failed to save device/cuc/HtmlDevice. [update HtmlDevice] API Call Error [500]

Symptom:
[https://200.1.3.11:8443/vmrest/users/e0c3899f-5e52-4eb6-9f96-5fee03907e1b/notificationdevices/htmldevices/b50d1e8f-7b39-4fe8-9bac-3b1bad6ced0d]
REQUEST:
{
    "DisableMobileNumberFromPCA": false,
    "DisplayName": "HTML",
    "DisableTemplateSelectionFromPCA": false,
    "EventList": "NewVoiceMail",
    "SubscriberObjectId": "e0c3899f-5e52-4eb6-9f96-5fee03907e1b",
    "ScheduleSetObjectId": "1af524c6-e3f4-4e52-9de7-2cded51fc8cf",
    "AllowVoiceMailAsAttachment": false,
    "Active": false,
    "Undeletable": true
}
RESPONSE:
HTTP Status 500 - type: Exception report message: description:
The server encountered an internal error that prevented it from fulfilling this request. exception: RuntimeException
Too many or too few host variables given. note: The full stack trace of the root cause is available in the log.

Conditions:
When using API call to enable VM Notification on CUC 10.5.2-10000-3, and 10.5.2-10000-4
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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