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Cisco Bug: CSCus28530 - SIP/SCCP doesn't send TLS request on 6921/41/61/45 phone models

Last Modified

Aug 04, 2017

Products (36)

  • Cisco Unified IP Phone 6900 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6901
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Known Affected Releases

9.3(1) 9.4(2)SR1

Description (partial)

Symptom:
69xx phones get "Connection failed" when accessing personal or corporate directory

Conditions:
When Transport Layer Security TLS is used

Related Community Discussions

Unable to access Extension Mobility on a 6921 handset - CUCM v10.5
I am currently experiencing a fault when trying to enable extension mobility on a Cisco 6921 handset. We recently upgraded our CUCM from v8.5 to v10.5. There were no connection issues when extension mobility was enabled on a Cisco 6921 handset when running on CUCM v.8.5 The active load for the 6921 is SCCP69xx.9-4-1-3SR1 - this was the same load on CUCM v8.5 & v10.5   I have tried other handsets on CUCM v10.5 (7911, 7821, 7861) and they are able to enable extension mobility. When you press the services ...
Latest activity: Jul 10, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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